About us

 

Total Train is owned by Joanne Caffrey.

 

Joanne Caffrey was a Police Officer for 24 years, 17years as a sergeant, she had a variety of roles including patrol, sex offences, custody sergeant, patrol sergeant, tactical support group sergeant (i.e riot & public disorder), training department sergeant & civil contingencies / emergency planning sergeant (including counter terrorism security advice, event planning and VIP visits).

 

Joanne is a training provider for a variety of Ofqual regulated first aid, nutrition and Health & Safety training requirements and a licensed centre for The National Federation for Personal Safety (NFPS) to deliver BTEC regulated & NFPS approved courses in Use of Force, self defence, handcuffs, emergency response belts; She specializes in the Safer Handling of vulnerable people such as children, the elderly and custodial. She is an NSPCC trained trainer for child protection & safeguarding.

 

Joanne is currently performing as a national Expert Witness for criminal & civil court cases for use of force & first aid issues and is active with expert opinion in work place discipline cases. She is an Advanced Master Practitioner for Neuro Linguistic Programming (NLP), Complete Mind Therapy, Clinical massage and Hypnotherapy, therapeutic mindfulness, and nutritional healing.

 

She owns www.totaltrain.co.uk  and www.saferhandlingtraining.co.uk  and www.organichealingcumbria.co.uk

 

She has achieved a number of national awards including:

  • 2016 Winner best Business Planning Traininer, Cumbria
  • 2012 Winner of the British ‘Excellence in Performance’ award
  • 2011 runner up National Business Continuity Awards for innovative training design & delivery for major incident management
  • 2010 Assistant Chief Constable award & National Police Improvement Agency ‘commended’ for Safer Detention & Handling of Detained Persons programme design & delivery. This was a  package to prevent deaths in police custody through restraint, suicide or underlying medical conditions  .
  • 2009 UK Training Awards winner for Professionalising Investigation
  • 2008 National Training awards winner

Joanne represented the Constabulary, and chaired, the multi agency Local Resilience Forum groups in Learning & Development, Business Continuity Management (including Counter Terrorism incidents) and Risk Assessment. She then represented Cumbria at regional and national government group levels.

She worked on the regional & national planning groups which included:

2012 Olympics and 2012 Olympic torch relay and 2011 National riots; Prison strikes; Nuclear incidents

 

Joanne designed and delivered the debriefs and evaluations on behalf of the Cumbria Resilience Forum for major incidents such as the Derrick Bird mass shootings, 2009 severe floods, major incidents & major crimes. She operated within Gold Command for all Cumbria major incidents between 2008 – 2013 and acted as an advisor to strategic managers from across the multi agency spectrum. She brings to the classroom a wealth of professional and personal knowledge & experience which is unique and much sought after on a national basis.

 

Our associate Angela Irving-Brown

 

Angela qualified as an occupational therapist (OT) in 1991 from Liverpool Institute of Higher Education. Since then she has continued to work as an OT both in the NHS and Social Services, until she became an independent practitioner in 2012. During her time in statutory services Angela specialised in paediatrics, working with children from birth to 18 with a wide range of disabilities, including: cerebral palsy; spina bifida; acquired brain injury; dyspraxia and co-ordination disorders; autism; developmental delay; prematurity of birth and its associated difficulties; congenital disabilities; children requiring ventilation; as well as many other specific disabilities. She was involved in the development of a 24 hour postural management programme so preventing the development of fixed deformities, which can lead to medical difficulties, for people who are unable to manage their own posture due to neurological issues. Angela also worked on developing a smooth transfer from children’s services to adult services for children with complex needs.

 

Angela has also worked with adults and the elderly both within mainstream OT and in the field of learning disabilities. This has included manual handling risk assessment and training of staff; postural management assessment and training; development of programmes to maintain independence as well as how to manage the deteriorating client.

 

Angela has experience working with clients with complex and chronic mental health difficulties, supporting them and their support staff to increase their level of independence and social skills within the community as well as working on their self-perception and self-worth. This includes clients with complex OCD and ASD diagnoses.

 

Angela set up her own company, In Fine Fettle, to offer independent OT services for both children and adults. The company has now evolved to be able to offer: Mickel Therapy – a drug free treatment for people with fatigue conditions, depression and anxiety; Mindfulness session and training of others in how to use mindfulness effectively; child and family mediation – to help families to resolve their differences whilst aiming to achieve a win:win outcome for all involved; Reiki; training in postural management for children and adults with complex needs; manual handling risk assessment for children and adults with complex needs; training in how to move a person with complex needs.

 

In Fine Fettle holds the value that every person is entitled to be the best that they can be, within the constraints of any limitations they have, whether that be physical, emotional or psychological limitations.

 

Angela is currently training to become a sensory integration therapist and will then be able to offer sensory integration assessments for children and adults with autistic spectrum disorder and mental health issues. This will lead the person’s family and support staff to have a greater understanding of their needs and therefore be able to understand why they respond in the way they do in certain circumstances.

 

 

Joanne Caffrey