Challenging behaviour and complex needs

We specialize in the management of challenging behaviour, which typically is connected to complex needs, special educational needs and disabilities.

Joanne Caffrey is an Expert Witness on this issue for court cases and has experience of dealing with cases in schools, prisons and police.

Joanne has also worked on investigations with BBC Radio 4 File on Four and Radio 5 Live Investigations.

Joanne has published papers on the subjects and is currently writing books.

We work with over 300 schools and provide a range of services covering:

  • Sensory Integration assessments
  • Behaviour plans
  • Training
  • Expert opinion and witness reports

We have delivered training to the IPCC (Independent Police Complaints Commission) concerning observation levels in custody for challenging detainees and complex needs.

We are a licensed centre for The National Federation for Personal Safety and deliver a variety of courses which can be tailored to meet your needs. We provide an alternative to Team Teach for school.

Our courses include:

The Safer Handling of Children

This 1 day course is designed for dealing with children in the education sector. It contains basic information for risk management, sensory integration and the law. It covers low level restraints of children. This is a popular course with schools as the basic entry course.

The Safer Handling of Elderly

This 1 day course is designed for dealing with the elderly in the care sector. It contains basic information for risk management, sensory integration, dementia etc and the law. It covers low level restraints of the elderly. This is a popular course with the care sector as the basic entry course

Managing Safer Custody CPD level 3

This 5 day course is designed for managers and staff who work in custodial settings in the prison, police and private sectors.

Managing Challenging Behaviour CPD level 3

This 2 day course is designed for all sectors who deal with challenging behaviour service users to look at the risk assessments, care & behaviour plans and health and safety issues for staff and service users and minimal level interventions.

Managing Deprivation of Liberty CPD Level 2

This 1 day course reviews practices to ensure they are compliant with current legislation and guidance to ensure staff are not abusing their powers to restrict free movement of service users

Managing Special Educational Needs and Disabilities CPD level 2

This 1 day course is designed for managers, safeguard leads and SEND staff to look at issues connected with SEND for their profession

Managing Sensory Integration CPD Level 2

It is estimated that over 80% of people on the autistic spectrum also have sensory integration / sensory processing issues. This day looks at basic tools to identify if service users may have sensory integration issues, how to get the assessments and sensory sircuits understanding

We also deliver:

Mental Health 1st Aid – CPD level 2

Restraint specific first aid – CPD level 2

Managing the use of force – CPD Level 2

Keeping Children Safe in Education – CPD Level 2

Safe use of restraint equipment

Physical Intervention – advanced levels

Close Quarter Combat

Self Defence